Who we are

Our Purpose

our purpose

Brightside’s mission is simple; we believe our relationship with insurance should be defined by choice not necessity.

We provide insurance solutions which reflect your specific needs; whether you are responsible for your own business insurance or your car and home. We deliver great service in the ways you need us to - online, when you are on the move or over the phone.

 

Who we are - our Six Principles

Brightside lives by six core principles. We believe these principles will enable us to deliver the very best to you, our people and other partner’s day in, day out.

  • our ambition
    We are the natural choice for every insurance customer, affinity partner, insurer and employee.
  • our purpose
    We are the people that deliver trust and confidence in insurance services through our commitment to transparency, value and ease of engagement.
  • our mission
    We are the ones that believe our relationship with insurance should be defined by choice not necessity.
  • our make-up
    We are a mix of great people, insurance expertise and innovative technology which ensures that the customer always comes first.
  • our culture
    We are respected and nurtured as individuals and are united by the need to act together. We understand that to succeed in delivering confidence and trust we must first be open and honest with each other
  • our character
    We are dynamic yet grounded, vibrant yet authentic, bold yet approachable, fun yet professional.