Careers

Vacancy List

We have opportunities for the following positions:

  • Sales Agents
  • Inbound Call Agents
  • Renewals Agents
  • Administration
  • Support Staff
  • IT Professionals

Want to find out more?

If you think you’ve got what it takes to build a bright future with us, contact our careers department today on 01454 634880 or simply upload your CV here making sure your full name, email address, address and phone number are included and we will get back to you.

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Careers

Our people are the key to our success. Working for Brightside is about understanding the difference you can make for our customers and for our business. It’s about putting our customers at the heart of what we do. Doing the right things and doing them well. Challenging the norm and embracing the change that will make us the best in the market.

Underpinned by a strong set of clear values, working with us is all about innovation, questioning to understand, building trusted and collaborative relationships, recognising each other’s contribution and, quite importantly, fun. These are the ingredients that nurture a culture from which success can really grow.

Corporate Social Responsibility

Across our four geographical locations, our people are committed to supporting the communities in which we work.

Working closely with local schools and colleges, we provide career information and awareness to students considering employment opportunities. As well as the insurance sector, this extends to support in understanding the wider employment market.

United through ‘Brightside HELPS’, we’re actively engaged in our communities through a structured programme of community activity across our business. Each year, our four geographical locations each connects with a local charity in their area to support with fundraising. Our scale really gives us the ‘people-power’ to HELP.

Diversity and Inclusion

Each of us contributes to our business and our success in different ways - we’re all unique!

For us, it’s important to have an inclusive business that reflects the culture and society we live in today. From gender to ethnicity; from disability to sexual preference; we have an open-arms approach. It’s all about you and what you can bring to us.

Looking for an apprenticeship or a graduate scheme?

We provide both! With successful apprenticeship and graduate schemes launched in 2016, we’re already seeing the benefits of our investment; both for our candidates and for our business.

Our structured programmes for both programmes represent a fantastic opportunity to learn and develop. Achieving industry recognised qualifications will provide you with a genuine head start for a strong career within our industry.

If you’re passionate and driven and this sounds good, call us on - 01454 634 880  you could be just a phone call away from your future.

Opportunities to grow

Your personal growth at work goes hand-in-hand with your engagement and your drive to achieve. In turn, this supports a culture that delivers the kind of service our customers expect. It’s a circle.

That’s why, at Brightside, we offer our people a wide range of development opportunities. From in-role development to management training, here’s a flavour of what’s available:

Induction - Getting you off the ground with Brightside, this introduction covers the essentials. You’ll understand in detail who we are and how we do things.

Bitesize - launched June 2016, Bitesize is all about quick and effective learning and development that translates into immediate improvements to the way we work. With three learning formats there’s something to benefit everybody across our business.

Elevate – ready to make the step into a management role? Our 12 stage Elevate Foundation is designed to support this transition.

Grading structure - with about 600 employees, we have many roles across our business at different levels. We align each of our roles to one of twelve levels within five broader grades. This framework enables our people to clearly understand potential 'next steps' for career development.

The Brighter Future Fund – talent-driven dedicated funding towards external development and qualifications.

Our benefits

We offer a great range of benefits to look after our peoples’ health, their wallet and their wellbeing. Here’s just a flavour of what we have to offer:

  • Take your birthday off in addition to your normal, flexible, holiday entitlement.

  • Save money using our two employee discount schemes, Wider Wallet and Perks.

  • Look after your health and wellbeing with our ​Health Cash Plan. Easily claim back health care costs within prescribed limits for yourself, your children and, for a small monthly cost, your partner.

  • Feel safe with the protection of our Group life assurance providing four times your annual basic earnings*

  • Start planning for your retirement through our Group pension scheme.

  • Aged 17-24 or know someone who is? Take advantage of ‘​Fuel & Go!’, offering a new car with free or discounted telematics insurance.

  • ​Keep your childcare costs down using KiddiVouchers.

  • When things aren’t straightforward, make use of our confidential Employee Assistance Programme – it’s there to help.

*Max sum assured of £1,250,000 in the event of your death